Hallo Forum,
ich hoffe mir kann hier jemand helfen. Ich habe alles probiert,
was mir so einfällt, trotzdem kann ich Firefox nicht mehr starten.
Ich benutzte die neueste Version 43.0.3 auf einem Win7 Rechner.
RAM und virtueller Speicher, als auch Festplattenspeicher ausreichend.
Ich bin soweit das ganze Firefox Support Forum durch, d.h. folgende Erkenntnisse habe ich schon gewonnen
Firefox startet nicht
(es kommt nach wenigen Sekunden sofort der Absturtzmelder)
und zwar bei den folgenden Situationen:
- im normalen Modus,
- im abgesicherten Modus
- während der Restaurierung
- beim Anlegen eines neuen Profils (firefox.exe -p)
- nach der Deinstallation und während der Neuinstallation
about:crashes
about:memory funktionieren nicht, da Firefox nicht mehr zu starten ist.
%APPDATA%\Mozilla\Firefox\Crash Reports\submitted\ kommen nur alte Berichte aus dem Oktober und die sind auch noch leer, ich denke die Berichte liegen irgendwo anderes auf meinem Profil, konnte sie aber bisher nicht finden ....
oder ich habe das ausgeschaltet
Windows ist so weit auf dem aktuellen Stand.
Ich habe soweit alle Programme deaktiviert, die mit Firefox eventuell zusammenarbeiten
Keine Software Firewall aktiv
Gdata auf dem aktuellen Stand
Firefox, in der (fast) selben Konfiguration, auf einem anderenRechner läuft stabil und wird gesynct
Nvida ist auch nicht an Bord ....
So Irgend eine Idee ... hier noch den direkten Fehlerreport aus dem Absturtzfenster:
Bin da durch gescannt, kann den aber nicht lesen, wonach muss ich denn da suchen?
Accessibility: Active
AdapterDeviceID: 0x0126
AdapterDriverVersion: 8.15.10.2372
AdapterSubsysID: 15f510cf
AdapterVendorID: 0x8086
AvailablePageFile: 4984475648
AvailablePhysicalMemory: 1801752576
AvailableVirtualMemory: 3920822272
BIOS_Manufacturer: FUJITSU // Phoenix Technologies Ltd.
BlockedDllList:
BreakpadReserveAddress: 45219840
BreakpadReserveSize: 67108864
BuildID: 20151223140742
CrashTime: 1451390122
EMCheckCompatibility: true
EventLoopNestingLevel: 2
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1451384665
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 15f510cf, AdapterDriverVersion: 8.15.10.2372
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 1
SecondsSinceLastCrash: 1236
StartupTime: 1451390115
SystemMemoryUsePercentage: 55
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151223140742","version":"43.0.3","vendor":"Mozilla","platformVersion":"43.0.3","xpcomAbi":"x86-msvc","hotfixVersion":"20151223.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3835,"virtualMaxMB":4096,"isWow64":true,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2693,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.1","servicePackMajor":1,"servicePackMinor":0,"installYear":2011,"locale":"de-DE"},"hdd":{"profile":{"model":"TOSHIBA THNSFC128GBS","revision":"CJFA"},"binary":{"model":"TOSHIBA THNSFC128GBS","revision":"CJFA"},"system":{"model":"TOSHIBA 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Theme: classic/1.0
Throttleable: 1
TotalPageFile: 7777955840
TotalPhysicalMemory: 4020994048
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 43.0.3
Winsock_LSP: MSAFD-Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [UDP/IP] : 2 : 2 :
MSAFD-Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD-Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD-Tcpip [RAW/IPv6] : 2 : 3 :
RSVP-TCPv6-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP-TCP-Dienstanbieter : 2 : 1 :
RSVP-UDPv6-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP-UDP-Dienstanbieter : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
useragent_locale: de
Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.
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