Firefox Konto - Anmeldung fliegt täglich raus

MichiKo

Schönen guten Tag,

Leider müssen wir uns täglich einmal bei Firefox anmelden, der Zeitpunkt ist jeweils unterschiedlich, aber es ist sehr nervig, gibt es hierzu eine Lösung?
Die Problematik tritt wirrkürlich auf. Alle 1-2 Tage bei mehreren Mitarbeitern ist eine Neuanmeldung Notwendig. Jeder Mitarbeiter hat ein eigenes Konto.

Sören Hentzschel

Hallo,

wie sehen die Einstellungen unter Datenschutz & Sicherheit > Chronik aus?

MichiKo

Standard-Einstellungen:
"Firefox wird eine Chronik "anlegen"

Zitronella

und hier ist auch kein Haken gesetzt?

.DeJaVu

Ich denke nicht, dass die Chronik entscheidend ist.

Was mir bekannt ist: ein Eintrag in der prefs.js und eine "signedInUser.json"

Sören Hentzschel

Zitat von .DeJaVu

Ich denke nicht, dass die Chronik entscheidend ist.

Hinter der Einstellung „Firefox wird eine Chronik […]“ verbirgt sich sowohl die Option „niemals anlegen“ als auch „nach benutzerdefinierten Einstellungen anlegen“. Ersteres wird immer die Cookies beim Beenden löschen, zweiteres kann das mit einschließen. Daher war die Frage nach dieser Einstellung schon richtig.

.DeJaVu

Keine Zweifel an deiner Frage. Nur denke ich eben nicht, dass die Chronik oder Cookies/Webstorage daran beteiligt sein können (weil ich diese ab und an lösche). Mindestens diese beiden Dateien.

Ich musste neulich eines meiner Profile dahingehend (Sync) zurücksetzen, in dem ich diverse Dateien und auch die beiden genannten Dateien löschte, danach funktionierte es wieder.

Ich würde eher im Bereich "Server" suchen, ob da was nicht richtig zurückkopiert wird. Daher wäre interessant, wie der Server bzgl. Firefox eingestellt ist. Oder welcher Sicherheitssoftware werkelt. Ich kann das Problem anhand der Beschreibung nicht zwingend auf Firefox zurückführen.

.DeJaVu

Da ich eben mein Testprofil neu anmelden musste, vielleicht hilft es weiter:

\weave\logs\error-sync-[...].txt einsehen

Veränderte Ordner oder Dateien:

~~\storage\default\https+++accounts.firefox.com~~

~~\storage\default\https+++accounts.firefox.com\idb~~

~~\storage\default\https+++accounts.firefox.com\ls~~

prefs.js

signedInUser.json

~~\storage\permanent\chrome\idb\2918063365piupsah.sqlite (piupsah ->~~ ~~pushapi)~~

~~weave\bookmarks.sqlite~~

Nach manueller Bereinigung bleiben nur noch diese beiden Dateien übrig. In der prefs haben sich nur die Zeiten geändert, aber die json komplett. Firefox bzw Sync erkennt ja auch die Maschine, von wo man sich anmeldet. Vielleicht sollte man das auch in Betracht ziehen.

MichiKo

Ok, also welches weitere Vorgehen empfiehlt ihr mir?
Einmal den Sync neu aufbauen lassen?

.DeJaVu

Denke, dass es nicht viel bringt, da du schreibst, dass es mehrfach täglich passiert.

Zitat von .DeJaVu

Ich würde eher im Bereich "Server" suchen, ob da was nicht richtig zurückkopiert wird. Daher wäre interessant, wie der Server bzgl. Firefox eingestellt ist. Oder welcher Sicherheitssoftware werkelt. Ich kann das Problem anhand der Beschreibung nicht zwingend auf Firefox zurückführen.

Sync unterscheidet nach Rechnern, sieht man, wenn man sich bei Sync anmeldet -> "Alles, was Sie verwenden und wo Sie angemeldet sind."

"Name" Firefox auf "Client" und ein Zeitpunkt.

Die Aktivitäten findet man im Detail hier:

https://accounts.firefox.com/settings/recent_activity

Und eben in besagtes Log schauen.

Die grundsätzlichen Fragen, die sich mir stellen:

Nutzt jeder Benutzer immer den gleichen Rechner? Woher wird das Profil geladen?

Gleichzeitige Anmeldungen sind nicht das Problem, würde ich sagen. Aber irgendwo gehen die Daten zu Sync verloren.

MichiKo

Werde ich mal prüfen.
Mehrfach Täglich, Jain. Bei jedem Benutzer 1x am Tag, zu einer anderen Zeit.
MA 1 z.B. irgend um den Nachmittag rum MA2 aber schon morgens.
Jeder MA hat seinen eigenen Arbeitsplatz und verbleibt auch dort und ein eigenes Konto.
vereinzelt haben noch ein paar Mitarbeiter ein HO Gerät wo das Konto mit drauf ist. Aber es betrifft alle MA. Egal ob mehrere Geräte oder 1 Gerät.

Ich werde die Logs einmal gegenprüfen und die Aktivitäten, sowie in Erfahrung bringen woher das Profil gelanden wird.

Ich bedanke mich aufjedenfall jetzt schonmal für Jeden Kommentar und Hilfe

.DeJaVu

Wegen \weave\logs\error-sync-1234567890.txt

Bei mir stehen keine persönlichen Infos drin, würde ich behaupten.

Der Zeitstempel ist von heute morgen (https://www.unixtimestamp.com/)

Code

1693303144135    FirefoxAccounts    TRACE    initializing new storage manager
1693303144135    FirefoxAccounts    TRACE    starting fetch of json user data
1693303144252    FirefoxAccounts    TRACE    finished fetch of json user data - took: 117
1693303144252    FirefoxAccounts    DEBUG    reading secure storage with existing: []
1693303144252    FirefoxAccounts    TRACE    starting fetch of user data from the login manager
1693303144258    FirefoxAccounts    DEBUG    secure read fetched items: ["scopedKeys","kSync","kXCS"]
1693303144258    FirefoxAccounts    TRACE    initializing of new storage manager done
1693303144262    FirefoxAccounts    DEBUG    FxAccountsProfileClient: Initialized
1693303144269    FirefoxAccounts    DEBUG    FxAccountsProfileClient: Requested profile
1693303144269    FirefoxAccounts    DEBUG    getOAuthToken enter
1693303144269    FirefoxAccounts    TRACE    getCachedToken returning cached token
1693303144269    FirefoxAccounts    DEBUG    getOAuthToken returning a cached token
1693303144269    Services.Common.RESTRequest    DEBUG    GET request to https://profile.accounts.firefox.com/v1/profile
1693303144594    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/attached_clients
1693303144779    Sync.Status    INFO    Resetting Status.
1693303144779    Sync.Status    DEBUG    Status.service: undefined => success.status_ok
1693303144779    Sync.SyncScheduler    TRACE    Setting SyncScheduler policy values to defaults.
1693303144779    Sync.SyncScheduler    DEBUG    Clearing sync triggers and the global score.
1693303144780    Sync.Service    INFO    Loading Weave 1.119.0
1693303144781    Sync.Engine.Clients    DEBUG    Engine constructed
1693303144781    Sync.Engine.Clients    DEBUG    Resetting clients last sync time
1693303144789    Sync.Engine.Addons    DEBUG    Engine constructed
1693303144794    Sync.Engine.Addons    DEBUG    SyncEngine initialized: addons
1693303144794    Sync.AddonsReconciler    DEBUG    No data seen in loaded file: addonsreconciler
1693303144798    Sync.Engine.Passwords    DEBUG    Engine constructed
1693303144815    FirefoxAccounts    DEBUG    FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com
1693303144816    Sync.Engine.Passwords    DEBUG    SyncEngine initialized: passwords
1693303144819    Sync.Engine.Prefs    DEBUG    Engine constructed
1693303144898    FirefoxAccounts    INFO    fetching updated device list
1693303144903    Sync.Engine.Prefs    DEBUG    SyncEngine initialized: prefs
1693303144906    Sync.Engine.Bookmarks    DEBUG    Engine constructed
1693303144907    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1691488744899
1693303144910    Sync.Engine.Bookmarks    DEBUG    SyncEngine initialized: bookmarks
1693303144912    Sync.Engine.Forms    DEBUG    Engine constructed
1693303144918    Sync.Engine.Forms    DEBUG    SyncEngine initialized: forms
1693303144921    Sync.Engine.History    DEBUG    Engine constructed
1693303144924    Sync.Engine.History    DEBUG    SyncEngine initialized: history
1693303144929    Sync.Engine.Tabs    DEBUG    Engine constructed
1693303144932    Sync.Engine.Tabs    DEBUG    SyncEngine initialized: tabs
1693303144938    Sync.Engine.Tabs    INFO    Got a bridged engine!
1693303144940    Sync.Engine.Addresses    DEBUG    Engine constructed
1693303144941    Sync.Engine.Addresses    DEBUG    SyncEngine initialized: addresses
1693303144942    Sync.Engine.CreditCards    DEBUG    Engine constructed
1693303144943    Sync.Engine.CreditCards    DEBUG    SyncEngine initialized: creditcards
1693303144945    Sync.Engine.Extension-Storage    DEBUG    Engine constructed
1693303144965    Sync.Engine.Extension-Storage    DEBUG    SyncEngine initialized: extension-storage
1693303144965    Sync.Service    INFO    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0
1693303144976    FirefoxAccounts    INFO    Already fetching device list, return existing promise
1693303144976    Sync.Service    DEBUG    User-Agent: Firefox/117.0 (Windows NT 10.0; Win64; x64) FxSync/1.119.0.20230824132758.desktop
1693303144977    Sync.Service    INFO    Starting sync at 2023-08-29 11:59:04 in browser session OygmnER21n6R
1693303144977    Sync.Service    DEBUG    In sync: should login.
1693303144977    Sync.Service    INFO    User logged in successfully - verifying login.
1693303144977    Sync.SyncAuthManager    DEBUG    unlockAndVerifyAuthState already has (or can fetch) sync keys
1693303144977    Sync.Status    DEBUG    Status.login: success.login => success.status_ok
1693303144977    Sync.Status    DEBUG    Status.service: success.status_ok => error.login.failed
1693303144977    Sync.Service    DEBUG    Fetching unlocked auth state returned success.status_ok
1693303144977    Sync.SyncAuthManager    INFO    Getting sync key
1693303144978    FirefoxAccounts    DEBUG    _updateAccountData with items: ["kSync","kXCS"]
1693303144978    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303144978    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303144978    Sync.SyncAuthManager    INFO    Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5
1693303144978    Sync.SyncAuthManager    DEBUG    Getting a token using OAuth
1693303144978    FirefoxAccounts    DEBUG    getOAuthToken enter
1693303144978    FirefoxAccounts    TRACE    getCachedToken returning cached token
1693303144978    FirefoxAccounts    DEBUG    getOAuthToken returning a cached token
1693303144978    Services.Common.TokenServerClient    DEBUG    Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5
1693303144978    Services.Common.RESTRequest    DEBUG    GET request to https://token.services.mozilla.com/1.0/sync/1.5
1693303144986    FirefoxAccounts    TRACE    finished write of json user data - took: 8
1693303144986    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693303144986    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693303144995    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693303145339    Services.Common.RESTRequest    DEBUG    GET https://profile.accounts.firefox.com/v1/profile 401
1693303145339    FirefoxAccounts    INFO    Fetching the profile returned a 401 - revoking our token and retrying
1693303145340    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/destroy
1693303145340    Services.Common.RESTRequest    DEBUG    POST Length: 900
1693303145341    FirefoxAccounts    DEBUG    _updateAccountData with items: ["oauthTokens"]
1693303145341    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303145341    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303145341    FirefoxAccounts    DEBUG    getOAuthToken enter
1693303145342    FirefoxAccounts    TRACE    finished write of json user data - took: 1
1693303145343    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693303145343    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693303145349    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693303145351    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/token
1693303145351    Services.Common.RESTRequest    DEBUG    POST Length: 81
1693303145610    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/attached_clients 200
1693303145610    Hawk    DEBUG    (Response) /account/attached_clients: code: 200 - Status text: OK
1693303145610    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -610
1693303145752    Services.Common.RESTRequest    DEBUG    GET https://token.services.mozilla.com/1.0/sync/1.5 401
1693303145752    Services.Common.TokenServerClient    DEBUG    Got token response: 401
1693303145752    Services.Common.TokenServerClient    INFO    Server-reported error: {"location":"body","name":"","description":"Unauthorized"}
1693303145753    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/destroy
1693303145753    Services.Common.RESTRequest    DEBUG    POST Length: 969
1693303145754    FirefoxAccounts    DEBUG    _updateAccountData with items: ["oauthTokens"]
1693303145754    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303145754    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303145754    Sync.SyncAuthManager    WARN    Token server returned 401, retrying token fetch with fresh credentials
1693303145754    Sync.SyncAuthManager    INFO    Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5
1693303145754    Sync.SyncAuthManager    DEBUG    Getting a token using OAuth
1693303145754    FirefoxAccounts    DEBUG    getOAuthToken enter
1693303145768    FirefoxAccounts    TRACE    finished write of json user data - took: 14
1693303145768    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693303145768    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693303145774    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693303146609    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/token 200
1693303146610    Hawk    DEBUG    (Response) /oauth/token: code: 200 - Status text: OK
1693303146610    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -1610
1693303146610    FirefoxAccounts    DEBUG    _updateAccountData with items: ["oauthTokens"]
1693303146610    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303146610    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303146611    Services.Common.RESTRequest    DEBUG    GET request to https://profile.accounts.firefox.com/v1/profile
1693303146623    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1691488744899 200
1693303146623    Hawk    DEBUG    (Response) /account/devices?filterIdleDevicesTimestamp=1691488744899: code: 200 - Status text: OK
1693303146623    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -1623
1693303146623    FirefoxAccounts    INFO    Got new device list: 231d096a45905766d5f5a84512bd65e4, 26dc26a88e12fac7e61372a22593396b, 5fea3c4b4f95f7a671ec3eedff7500e1, 875867dabb6166764987a5eb1effaa25, ae240adde02eb9d63e49984623f60dd0, af7d8145419b71325cd2469133a1cb98, b20736aec26d1f771fe5c2cd03824b25, b83f88fbe58c90f13b54985e251e401d, d6fccfa5c393afda5f76deee356bcca4, fe657c7182f8cf53cde55d31d1ebef40
1693303146624    FirefoxAccounts    DEBUG    FxAccountsPush loading service
1693303146624    FirefoxAccounts    DEBUG    FxAccountsPush initialized
1693303146672    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/destroy 200
1693303146673    Hawk    DEBUG    (Response) /oauth/destroy: code: 200 - Status text: OK
1693303146673    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -673
1693303146695    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/destroy 200
1693303146695    Hawk    DEBUG    (Response) /oauth/destroy: code: 200 - Status text: OK
1693303146695    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -695
1693303146714    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/token
1693303146714    Services.Common.RESTRequest    DEBUG    POST Length: 127
1693303146715    FirefoxAccounts    TRACE    finished write of json user data - took: 105
1693303146715    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693303146715    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693303146722    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693303146818    FirefoxAccounts    TRACE    Our push subscription looks OK
1693303146818    FirefoxAccounts    INFO    updating the cache
1693303146819    Services.Common.RESTRequest    DEBUG    GET https://profile.accounts.firefox.com/v1/profile 304
1693303146923    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/token 200
1693303146923    Hawk    DEBUG    (Response) /oauth/token: code: 200 - Status text: OK
1693303146923    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -923
1693303146923    FirefoxAccounts    DEBUG    _updateAccountData with items: ["oauthTokens"]
1693303146924    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303146924    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","encryptedSendTabKeys","profileCache"]
1693303146924    Services.Common.TokenServerClient    DEBUG    Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5
1693303146924    Services.Common.RESTRequest    DEBUG    GET request to https://token.services.mozilla.com/1.0/sync/1.5
1693303146934    FirefoxAccounts    TRACE    finished write of json user data - took: 10
1693303146935    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693303146935    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693303146942    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693303147113    Services.Common.RESTRequest    DEBUG    GET https://token.services.mozilla.com/1.0/sync/1.5 200
1693303147113    Services.Common.TokenServerClient    DEBUG    Got token response: 200
1693303147113    Services.Common.TokenServerClient    DEBUG    Successful token response
1693303147115    Sync.BulkKeyBundle    INFO    BulkKeyBundle being created for undefined
1693303147116    Sync.Status    DEBUG    Status.login: success.status_ok => success.login
1693303147116    Sync.Status    DEBUG    Status.service: error.login.failed => success.status_ok
1693303147116    Sync.SyncAuthManager    DEBUG    _findCluster returning https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/
1693303147116    Sync.SyncAuthManager    DEBUG    Cluster value = https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/
1693303147116    Sync.SyncAuthManager    DEBUG    Setting cluster to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/
1693303147116    Sync.Service    DEBUG    Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/
1693303147118    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303147119    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303147638    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/info/collections
1693303147639    Sync.Service    DEBUG    Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/info/configuration
1693303147639    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303147654    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303147817    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/info/configuration
1693303147817    Sync.Service    DEBUG    Fetching global metadata record
1693303147817    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303148017    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/meta/global
1693303148017    Sync.Service    DEBUG    Clearing cached meta record. metaModified is undefined, setting to 1665213925.8
1693303148018    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303148214    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/meta/global
1693303148215    Sync.Service    DEBUG    Weave Version: 1.119.0 Local Storage: 5 Remote Storage: 5
1693303148215    Sync.Service    DEBUG    Fetching and verifying -- or generating -- symmetric keys.
1693303148215    Sync.Service    INFO    Testing info/collections: {"crypto":1624393584.35,"clients":1693298280.77,"meta":1665213925.8,"bookmarks":1693293225.3,"passwords":1693230003.6}
1693303148215    Sync.CollectionKeyManager    INFO    Testing for updateNeeded. Last modified: 0
1693303148215    Sync.Service    INFO    collection keys reports that a key update is needed.
1693303148215    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303148416    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/crypto/keys
1693303148416    Sync.CollectionKeyManager    INFO    Updating collection keys...
1693303148418    Sync.CollectionKeyManager    INFO    Setting collection keys contents. Our last modified: 0, input modified: 1624393584.35.
1693303148418    Sync.BulkKeyBundle    INFO    BulkKeyBundle being created for [default]
1693303148418    Sync.CollectionKeyManager    INFO    Processing downloaded per-collection keys.
1693303148418    Sync.CollectionKeyManager    INFO    Clearing collection keys...
1693303148418    Sync.CollectionKeyManager    INFO    Saving downloaded keys.
1693303148418    Sync.CollectionKeyManager    INFO    Bumping last modified to 1624393584.35
1693303148418    Sync.CollectionKeyManager    INFO    Collection keys updated.
1693303148418    Sync.Status    DEBUG    Status.login: success.login => success.login
1693303148418    Sync.Status    DEBUG    Status.service: success.status_ok => success.status_ok
1693303148418    Sync.Service    DEBUG    Caching URLs under storage user base: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/
1693303148418    Sync.SyncScheduler    DEBUG    Clearing sync triggers and the global score.
1693303148420    Sync.Status    INFO    Resetting Status.
1693303148420    Sync.Status    DEBUG    Status.service: success.status_ok => success.status_ok
1693303148421    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303148648    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/info/collections?v=1.119.0
1693303148648    Sync.Service    DEBUG    Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/info/configuration
1693303148649    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303148843    Sync.Resource    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/info/configuration
1693303148843    Sync.Service    DEBUG    Fetching global metadata record
1693303148843    Sync.Service    DEBUG    Weave Version: 1.119.0 Local Storage: 5 Remote Storage: 5
1693303148843    Sync.Service    DEBUG    Fetching and verifying -- or generating -- symmetric keys.
1693303148843    Sync.Service    INFO    Testing info/collections: {"clients":1693298280.77,"meta":1665213925.8,"passwords":1693230003.6,"bookmarks":1693293225.3,"crypto":1624393584.35}
1693303148843    Sync.CollectionKeyManager    INFO    Testing for updateNeeded. Last modified: 1624393584.35
1693303148843    Sync.Synchronizer    DEBUG    Refreshing client list.
1693303148844    Sync.Engine.Clients    DEBUG    First sync, uploading all items
1693303148844    Sync.Engine.Clients    DEBUG    Resetting clients last sync time
1693303148845    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303149079    Sync.Collection    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/clients?full=1&limit=1000
1693303149108    Sync.Engine.Clients    INFO    Records: 10 applied, 10 successfully, 0 failed to apply, 0 newly failed to apply, 1 reconciled.
1693303149108    FirefoxAccounts    INFO    Device list cache is fresh, re-using it
1693303149108    Sync.Engine.Clients    DEBUG    Refreshing the known stale clients list
1693303149109    Sync.Engine.Clients    INFO    Hiding stale client hm4qbQaJRYlj - in known stale clients list
1693303149109    Sync.Engine.Clients    INFO    Hiding stale client hm4qbQaJRYlj with age 768617.0899999142
1693303149109    Sync.Engine.Clients    INFO    Hiding stale client emDzsLsdiIqg - in known stale clients list
1693303149109    Sync.Engine.Clients    INFO    Hiding stale client bP0xlv6PVBd6 - in known stale clients list
1693303149109    Sync.Engine.Clients    INFO    Hiding stale client 9bab30afc1ebc639c0fcf31a390076d1 - in known stale clients list
1693303149111    Sync.Engine.Clients    INFO    Uploading 1 outgoing records
1693303149113    Sync.Engine.Clients    INFO    Posting 1 records of 550 bytes with batch=true
1693303149114    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303149115    Sync.Collection    DEBUG    POST Length: 550
1693303149568    Sync.Collection    DEBUG    POST success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/clients?batch=true&commit=true
1693303149571    Sync.SyncScheduler    DEBUG    Client count: 0 -> 7
1693303149571    Sync.Synchronizer    INFO    Updating enabled engines: 7 clients.
1693303149572    Sync.Synchronizer    INFO    Syncing all enabled engines.
1693303150755    Sync.Engine.Passwords    INFO    Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled.
1693303150755    Sync.Engine.Passwords    INFO    Uploading 0 outgoing records
1693303150764    Sync.Engine.Bookmarks    DEBUG    Checking if server sync ID zcRIEJ_efVom matches existing
1693303150816    Sync.Engine.Bookmarks.Mirror    INFO    Sync ID changed from  to zcRIEJ_efVom; resetting mirror
1693303150834    Sync.Engine.Bookmarks    DEBUG    Bookmarks backup starting
1693303151557    Sync.Engine.Bookmarks    DEBUG    Bookmarks backup done
1693303151558    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303152288    Sync.Collection    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/bookmarks?full=1&sort=oldest&limit=1000
1693303152296    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303152764    Sync.Collection    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/bookmarks?full=1&sort=oldest&limit=1000&offset=1000
1693303152771    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303154626    Sync.Collection    DEBUG    GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/bookmarks?full=1&sort=oldest&limit=1000&offset=2000
1693303154634    FirefoxAccounts    TRACE    not checking freshness of profile as it remains recent
1693303154697    Sync.Collection    WARN    GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/151072301/storage/bookmarks?full=1&sort=oldest&limit=1000&offset=3000 failed: [Exception... "The connection was established, but no data was ever received"  nsresult: "0x804b0014 (NS_ERROR_NET_RESET)"  location: "<unknown>"  data: no] No traceback available
1693303154699    Sync.Engine.Bookmarks.BookmarkSyncUtils    DEBUG    pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0}
1693303154699    Sync.Engine.Bookmarks    ERROR    Bookmark sync failed, 240829.69899988174s elapsed since last run; running Places maintenance
1693303154873    Sync.SyncScheduler    DEBUG    Clearing sync triggers and the global score.
1693303160304    Sync.Telemetry    DEBUG    recording event: {"object":"maintenance","method":"run","value":"bookmarks"}
1693303160305    Sync.Status    DEBUG    Status.sync: success.sync => error.login.reason.network
1693303160305    Sync.Status    DEBUG    Status.service: success.status_ok => error.sync.failed
1693303160305    Sync.Status    DEBUG    Status for engine bookmarks: error.engine.reason.unknown_fail
1693303160305    Sync.Status    DEBUG    Status.service: error.sync.failed => error.sync.failed_partial
1693303160305    Sync.ErrorHandler    DEBUG    bookmarks failed: [Exception... "The connection was established, but no data was ever received"  nsresult: "0x804b0014 (NS_ERROR_NET_RESET)"  location: "<unknown>"  data: no] No traceback available
1693303160310    Sync.Doctor    INFO    Skipping consultation: telemetry reporting is disabled
1693303160311    Sync.Synchronizer    INFO    Sync completed at 2023-08-29 11:59:20 after 11.89 secs.
1693303160316    Sync.Declined    DEBUG    Handling remote declined: ["creditcards","history","forms","tabs","prefs","addons","addresses"]
1693303160316    Sync.Declined    DEBUG    Handling local declined: ["addons","addresses","creditcards","prefs","forms","history","tabs"]
1693303160316    Sync.Declined    DEBUG    Declined changed? false
1693303160316    Sync.Service    INFO    No change to declined engines. Not reuploading meta/global.
1693303160316    Sync.ErrorHandler    ERROR    Some engines did not sync correctly.
1693303160316    Sync.ErrorHandler    WARN    Failed to dump addons: [Exception... "AddonManager is not initialized"  nsresult: "0xc1f30001 (NS_ERROR_NOT_INITIALIZED)"  location: "JS frame :: resource://gre/modules/AddonManager.sys.mjs :: getAddonsByTypes :: line 2941"  data: no] Stack trace: getAddonsByTypes()@resource://gre/modules/AddonManager.sys.mjs:2941
getAddonsByTypes()@resource://gre/modules/AddonManager.sys.mjs:4307
_dumpAddons()@resource://services-sync/policies.sys.mjs:951
resetFileLog()@resource://services-sync/policies.sys.mjs:970
observe()@resource://services-sync/policies.sys.mjs:922
observe()@resource://services-common/observers.sys.mjs:131
notify()@resource://services-common/observers.sys.mjs:83
notify()@resource://services-sync/util.sys.mjs:185
WrappedNotify()@resource://services-sync/util.sys.mjs:192
observe()@resource://gre/modules/AsyncShutdown.sys.mjs:573
1693303160318    Sync.SyncScheduler    DEBUG    Next sync in 600000 ms. (why=schedule)

Alles anzeigen

MichiKo

Also ich habe kein logs Verzeichnis unter weave
das einzige was ist wenn ich eine Sync anstoße, dass sich alle Daten im failed Verzeichnis aktualisieren.

Alle JSON Dateien darin sind 1KB groß und enthalten nur:
{"ids":[]}

.DeJaVu

Das ist auch bei mir so. Aber dass du keine error...TXT bekommst, ist schon merkwürdig.

Die wird auch nicht täglich erstellt, die eine ist vom 29.8., die andere vom 1.9. heute ist der 4.9.

Vielleicht weiss Sören mehr.

Und vielleicht wäre das hier für dich nützlich:

About Sync – Get this Extension for 🦊 Firefox (en-US)

Download About Sync for Firefox. Show information about Firefox Sync. This addon shows information about your Sync account, including showing all server data…

addons.mozilla.org

Mithilfe dieser Erweiterung würdest du dann auch die Logs sehen können unter about:sync-log

Und nicht nur die error, sondern auch "success-sync-....txt"

MichiKo

Hab jetzt nochmal das weave Verzeichnis gelöscht, sowie die SignedinUser.Json und hab die Anmeldung neu durchgeführt,
nun bekomme ich auch error-sync-logs.

Die Namen und E-Mail Adresse habe ich unkenntlich gemacht - > anonymous@XXXX.de

.DeJaVu

Beim dritten Log aufgefallen:

Code

1693827260553    FirefoxAccounts    ERROR    Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20

https://searchfox.org/mozilla-central/source/services/fxaccounts/FxAccountsPairingChannel.sys.mjs

Zeile 3599 bzw die davor auch noch. Da gehts um TLS, also die sichere Verbindung. Scheint nicht zustande zu kommen.

Da sollte die Verbindung geprüft werden, ist da ein Proxy involviert, ein VPN, eine Sicherheitssoftware, die die Verbindung aufbricht (MITM).

Beim zweiten funktioniert die Anmeldung erst beim zweiten Versuch, der Nutzer wurde vorher nicht erkannt.

Beim ersten Log vermutlich von dir die erneute Einrichtung von Sync.

Was mir noch aufgefallen ist:

Skipping check of [...] - disabled via preferences

Habt ihr irgendwelche prefs verteilt, zB als user.js, oder über die GPO für Firefox was eingestellt?

Eine Verschlüsselungsmethode (bestimmte TLS-Verfahren) deaktiviert?

Und nochmal die Frage: Gibts auch "success-sync-...txt" Dateien?

(ps. da steht der Profilpfad mit Nutzername drin)

Aufgefallen ist mir auch, dass alles gesynct wird. Also für jemanden, der seinen eigenen Rechner hat, macht das keinen Sinn. Sync ist kein Backup.

.DeJaVu

So sieht übrigens ein error-txt aus, wenn man - nach Backup - Sync getrennt hat, für einen Test. Und nach Wiederherstellung der Daten Sync nutzen möchte. Der Server erkennt einen, aber man ist nicht angemeldet. Diese Info wird auf dem Server gespeichert und nicht im Profil.

Ergo muss ich mich neu anmelden, auf der Webseiten, Email/Passwort, dann 2FA weil so hinterlegt. Und damit bekomme ich eine neue error-txt. Nebst Email, dass sich jemand neu angemeldet hat. So oder ähnlich sollte es aussehen, das tut es bei dir nicht.

(ich synce nur Lesezeichen und Passwörter)

Code

1693832308211    FirefoxAccounts    TRACE    initializing new storage manager
1693832308211    FirefoxAccounts    TRACE    starting fetch of json user data
1693832308254    FirefoxAccounts    TRACE    finished fetch of json user data - took: 43
1693832308254    FirefoxAccounts    DEBUG    reading secure storage with existing: []
1693832308254    FirefoxAccounts    TRACE    starting fetch of user data from the login manager
1693832308258    FirefoxAccounts    DEBUG    secure read fetched items: ["scopedKeys"]
1693832308258    FirefoxAccounts    TRACE    initializing of new storage manager done
1693832308262    FirefoxAccounts    DEBUG    FxAccountsProfileClient: Initialized
1693832308268    FirefoxAccounts    DEBUG    FxAccountsProfileClient: Requested profile
1693832308268    FirefoxAccounts    DEBUG    getOAuthToken enter
1693832308268    FirefoxAccounts    TRACE    getCachedToken returning cached token
1693832308268    FirefoxAccounts    DEBUG    getOAuthToken returning a cached token
1693832308269    Services.Common.RESTRequest    DEBUG    GET request to https://profile.accounts.firefox.com/v1/profile
1693832308294    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/attached_clients
1693832308346    Sync.Status    INFO    Resetting Status.
1693832308346    Sync.Status    DEBUG    Status.service: undefined => success.status_ok
1693832308346    Sync.SyncScheduler    TRACE    Setting SyncScheduler policy values to defaults.
1693832308347    Sync.SyncScheduler    DEBUG    Clearing sync triggers and the global score.
1693832308347    Sync.Service    INFO    Loading Weave 1.119.0
1693832308348    Sync.Engine.Clients    DEBUG    Engine constructed
1693832308349    Sync.Engine.Clients    DEBUG    Resetting clients last sync time
1693832308360    Sync.Engine.Addons    DEBUG    Engine constructed
1693832308376    Sync.Engine.Addons    DEBUG    SyncEngine initialized: addons
1693832308378    Sync.AddonsReconciler    DEBUG    No data seen in loaded file: addonsreconciler
1693832308381    Sync.Engine.Passwords    DEBUG    Engine constructed
1693832308388    Sync.Engine.Passwords    DEBUG    SyncEngine initialized: passwords
1693832308391    Sync.Engine.Prefs    DEBUG    Engine constructed
1693832308392    Sync.Engine.Prefs    DEBUG    SyncEngine initialized: prefs
1693832308396    Sync.Engine.Bookmarks    DEBUG    Engine constructed
1693832308399    Sync.Engine.Bookmarks    DEBUG    SyncEngine initialized: bookmarks
1693832308401    Sync.Engine.Forms    DEBUG    Engine constructed
1693832308402    Sync.Engine.Forms    DEBUG    SyncEngine initialized: forms
1693832308406    Sync.Engine.History    DEBUG    Engine constructed
1693832308410    Sync.Engine.History    DEBUG    SyncEngine initialized: history
1693832308415    Sync.Engine.Tabs    DEBUG    Engine constructed
1693832308417    Sync.Engine.Tabs    DEBUG    SyncEngine initialized: tabs
1693832308423    Sync.Engine.Tabs    INFO    Got a bridged engine!
1693832308426    Sync.Engine.CreditCards    DEBUG    Engine constructed
1693832308428    Sync.Engine.CreditCards    DEBUG    SyncEngine initialized: creditcards
1693832308431    Sync.Engine.Extension-Storage    DEBUG    Engine constructed
1693832308468    Sync.Engine.Extension-Storage    DEBUG    SyncEngine initialized: extension-storage
1693832308469    Sync.Service    INFO    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0
1693832308545    Sync.Service    DEBUG    User-Agent: Firefox/117.0 (Windows NT 10.0; Win64; x64) FxSync/1.119.0.20230824132758.desktop
1693832308545    Sync.Service    INFO    Starting sync at 2023-09-04 14:58:28 in browser session fvPkwMCKpwXL
1693832308545    Sync.Service    DEBUG    In sync: should login.
1693832308545    Sync.Service    INFO    User logged in successfully - verifying login.
1693832308546    Sync.SyncAuthManager    DEBUG    unlockAndVerifyAuthState already has (or can fetch) sync keys
1693832308546    Sync.Status    DEBUG    Status.login: success.login => success.status_ok
1693832308546    Sync.Status    DEBUG    Status.service: success.status_ok => error.login.failed
1693832308546    Sync.Service    DEBUG    Fetching unlocked auth state returned success.status_ok
1693832308547    Sync.SyncAuthManager    INFO    Getting sync key
1693832308547    Sync.SyncAuthManager    INFO    Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5
1693832308547    Sync.SyncAuthManager    DEBUG    Getting a token using OAuth
1693832308547    FirefoxAccounts    DEBUG    getOAuthToken enter
1693832308547    FirefoxAccounts    TRACE    getCachedToken returning cached token
1693832308547    FirefoxAccounts    DEBUG    getOAuthToken returning a cached token
1693832308547    Services.Common.TokenServerClient    DEBUG    Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5
1693832308547    Services.Common.RESTRequest    DEBUG    GET request to https://token.services.mozilla.com/1.0/sync/1.5
1693832308607    FirefoxAccounts    DEBUG    FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com
1693832308835    FirefoxAccounts    INFO    fetching updated device list
1693832308856    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1692017908836
1693832310547    Services.Common.RESTRequest    DEBUG    GET https://profile.accounts.firefox.com/v1/profile 401
1693832310547    FirefoxAccounts    INFO    Fetching the profile returned a 401 - revoking our token and retrying
1693832310547    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/destroy
1693832310547    Services.Common.RESTRequest    DEBUG    POST Length: 900
1693832310548    FirefoxAccounts    DEBUG    _updateAccountData with items: ["oauthTokens"]
1693832310548    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","encryptedSendTabKeys","oauthTokens","profileCache"]
1693832310548    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","encryptedSendTabKeys","oauthTokens","profileCache"]
1693832310548    FirefoxAccounts    DEBUG    getOAuthToken enter
1693832310549    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/attached_clients 401
1693832310549    Hawk    DEBUG    (Response) /account/attached_clients: code: 401 - Status text: Unauthorized
1693832310549    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3549
1693832310549    Hawk    DEBUG    Received 401 for /account/attached_clients: retrying
1693832310550    Services.Common.RESTRequest    DEBUG    GET https://token.services.mozilla.com/1.0/sync/1.5 401
1693832310550    Services.Common.TokenServerClient    DEBUG    Got token response: 401
1693832310550    Services.Common.TokenServerClient    INFO    Server-reported error: {"location":"body","name":"","description":"Unauthorized"}
1693832310550    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/destroy
1693832310551    Services.Common.RESTRequest    DEBUG    POST Length: 969
1693832310551    FirefoxAccounts    DEBUG    _updateAccountData with items: ["oauthTokens"]
1693832310551    Sync.SyncAuthManager    WARN    Token server returned 401, retrying token fetch with fresh credentials
1693832310551    Sync.SyncAuthManager    INFO    Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5
1693832310551    Sync.SyncAuthManager    DEBUG    Getting a token using OAuth
1693832310551    FirefoxAccounts    DEBUG    getOAuthToken enter
1693832310553    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/attached_clients
1693832310555    FirefoxAccounts    TRACE    finished write of json user data - took: 7
1693832310555    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693832310555    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832310563    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832310563    FirefoxAccounts    DEBUG    writing plain storage: ["email","sessionToken","uid","verified","device","encryptedSendTabKeys","oauthTokens","profileCache"]
1693832310563    FirefoxAccounts    TRACE    starting write of json user data: ["email","sessionToken","uid","verified","device","encryptedSendTabKeys","oauthTokens","profileCache"]
1693832310565    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/token
1693832310565    Services.Common.RESTRequest    DEBUG    POST Length: 81
1693832310565    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/token
1693832310565    Services.Common.RESTRequest    DEBUG    POST Length: 127
1693832310566    FirefoxAccounts    TRACE    finished write of json user data - took: 3
1693832310566    FirefoxAccounts    DEBUG    writing secure storage: ["scopedKeys"]
1693832310566    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832310573    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832310752    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1692017908836 401
1693832310752    Hawk    DEBUG    (Response) /account/devices?filterIdleDevicesTimestamp=1692017908836: code: 401 - Status text: Unauthorized
1693832310752    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3752
1693832310752    Hawk    DEBUG    Received 401 for /account/devices?filterIdleDevicesTimestamp=1692017908836: retrying
1693832310753    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1692017908836
1693832311183    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/destroy 200
1693832311183    Hawk    DEBUG    (Response) /oauth/destroy: code: 200 - Status text: OK
1693832311183    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3183
1693832311442    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/destroy 200
1693832311442    Hawk    DEBUG    (Response) /oauth/destroy: code: 200 - Status text: OK
1693832311442    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3442
1693832311630    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/attached_clients 401
1693832311630    Hawk    DEBUG    (Response) /account/attached_clients: code: 401 - Status text: Unauthorized
1693832311630    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3630
1693832311630    FirefoxAccounts    ERROR    error GETing /account/attached_clients: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832311630    FirefoxAccounts    WARN    handling invalid token error: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832311630    FirefoxAccounts    INFO    checking account status...
1693832311632    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832311775    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/token 401
1693832311775    Hawk    DEBUG    (Response) /oauth/token: code: 401 - Status text: Unauthorized
1693832311775    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3775
1693832311775    Hawk    DEBUG    Received 401 for /oauth/token: retrying
1693832311776    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/token
1693832311776    Services.Common.RESTRequest    DEBUG    POST Length: 81
1693832311893    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/token 401
1693832311894    Hawk    DEBUG    (Response) /oauth/token: code: 401 - Status text: Unauthorized
1693832311894    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3894
1693832311894    Hawk    DEBUG    Received 401 for /oauth/token: retrying
1693832311895    Services.Common.RESTRequest    DEBUG    POST request to https://api.accounts.firefox.com/v1/oauth/token
1693832311895    Services.Common.RESTRequest    DEBUG    POST Length: 127
1693832311997    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1692017908836 401
1693832311997    Hawk    DEBUG    (Response) /account/devices?filterIdleDevicesTimestamp=1692017908836: code: 401 - Status text: Unauthorized
1693832311998    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -2998
1693832311998    FirefoxAccounts    ERROR    error GETing /account/devices?filterIdleDevicesTimestamp=1692017908836: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832311998    FirefoxAccounts    WARN    handling invalid token error: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832311998    FirefoxAccounts    INFO    checking account status...
1693832311999    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832312094    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832312094    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832312094    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3094
1693832312094    Hawk    DEBUG    Received 401 for /session/status: retrying
1693832312095    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832312173    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/token 401
1693832312173    Hawk    DEBUG    (Response) /oauth/token: code: 401 - Status text: Unauthorized
1693832312173    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3173
1693832312173    FirefoxAccounts    ERROR    error POSTing /oauth/token: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832312173    FirefoxAccounts    WARN    handling invalid token error: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832312173    FirefoxAccounts    INFO    checking account status...
1693832312175    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832312273    Services.Common.RESTRequest    DEBUG    POST https://api.accounts.firefox.com/v1/oauth/token 401
1693832312274    Hawk    DEBUG    (Response) /oauth/token: code: 401 - Status text: Unauthorized
1693832312274    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3274
1693832312274    FirefoxAccounts    ERROR    error POSTing /oauth/token: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832312274    FirefoxAccounts    WARN    handling invalid token error: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832312274    FirefoxAccounts    INFO    checking account status...
1693832312275    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832312347    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832312347    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832312347    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3347
1693832312347    FirefoxAccounts    ERROR    error GETing /session/status: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832312347    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35
1693832312480    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832312480    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832312480    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3480
1693832312480    Hawk    DEBUG    Received 401 for /session/status: retrying
1693832312483    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832312614    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35 200
1693832312615    Hawk    DEBUG    (Response) /account/status?uid=41c22bb644874ad7a23247a276c31b35: code: 200 - Status text: OK
1693832312615    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3615
1693832312615    FirefoxAccounts    INFO    account status: needs reauthentication
1693832312615    FirefoxAccounts    DEBUG    _updateAccountData with items: ["authAt","sessionToken","oauthTokens","profileCache","encryptedSendTabKeys","keyFetchToken","unwrapBKey","scopedKeys"]
1693832312615    FirefoxAccounts    DEBUG    writing plain storage: ["email","uid","verified","device"]
1693832312615    FirefoxAccounts    TRACE    starting write of json user data: ["email","uid","verified","device"]
1693832312615    FirefoxAccounts    DEBUG    Notifying observers of fxaccounts:statechange
1693832312615    Sync.SyncAuthManager    DEBUG    observed fxaccounts:statechange
1693832312789    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832312789    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832312789    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3789
1693832312789    Hawk    DEBUG    Received 401 for /session/status: retrying
1693832312790    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832312790    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832312790    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3790
1693832312790    Hawk    DEBUG    Received 401 for /session/status: retrying
1693832312794    FirefoxAccounts    TRACE    finished write of json user data - took: 179
1693832312794    FirefoxAccounts    DEBUG    writing secure storage: []
1693832312794    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832312802    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832312803    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832312803    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/session/status
1693832313344    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832313345    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832313345    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3345
1693832313345    FirefoxAccounts    ERROR    error GETing /session/status: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313345    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35
1693832313346    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832313346    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832313347    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3347
1693832313347    FirefoxAccounts    ERROR    error GETing /session/status: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313347    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35
1693832313348    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/session/status 401
1693832313348    Hawk    DEBUG    (Response) /session/status: code: 401 - Status text: Unauthorized
1693832313348    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3348
1693832313348    FirefoxAccounts    ERROR    error GETing /session/status: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313349    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35
1693832313537    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35 200
1693832313537    Hawk    DEBUG    (Response) /account/status?uid=41c22bb644874ad7a23247a276c31b35: code: 200 - Status text: OK
1693832313537    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3537
1693832313537    FirefoxAccounts    INFO    account status: needs reauthentication
1693832313537    FirefoxAccounts    DEBUG    _updateAccountData with items: ["authAt","sessionToken","oauthTokens","profileCache","encryptedSendTabKeys","keyFetchToken","unwrapBKey","scopedKeys"]
1693832313537    FirefoxAccounts    DEBUG    writing plain storage: ["email","uid","verified","device"]
1693832313537    FirefoxAccounts    TRACE    starting write of json user data: ["email","uid","verified","device"]
1693832313537    FirefoxAccounts    DEBUG    Notifying observers of fxaccounts:statechange
1693832313538    Sync.SyncAuthManager    DEBUG    observed fxaccounts:statechange
1693832313538    FirefoxAccounts    ERROR    FxA rejecting with error AUTH_ERROR, details: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313538    Sync.SyncAuthManager    ERROR    Authentication error in _fetchTokenForUser: {"details":{"details":{"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}},"source":"fxaccounts"}
1693832313538    Sync.Status    DEBUG    Status.login: success.status_ok => error.login.reason.account
1693832313538    Sync.Status    DEBUG    Status.service: error.login.failed => error.login.failed
1693832313538    Sync.SyncAuthManager    INFO    Failed to fetch the cluster URL: {"details":{"details":{"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}},"source":"fxaccounts"}
1693832313538    Sync.SyncAuthManager    DEBUG    Cluster value = null
1693832313539    Sync.Status    DEBUG    Status.sync: success.sync => error.sync.reason.no_node_found
1693832313539    Sync.Status    DEBUG    Status.service: error.login.failed => error.sync.failed
1693832313539    Sync.SyncScheduler    DEBUG    Clearing sync triggers and the global score.
1693832313540    Sync.Status    INFO    Resetting Status.
1693832313540    Sync.Status    DEBUG    Status.service: error.sync.failed => success.status_ok
1693832313541    FirefoxAccounts    INFO    Generating and persisting encrypted sendtab keys
1693832313542    FirefoxAccounts    INFO    Can't get keys; no key material or tokens available
1693832313542    FirefoxAccounts    INFO    Can't get keys; no key material or tokens available
1693832313542    FirefoxAccounts    INFO    Can't fetch keys, so unable to determine sendtab keys
1693832313542    Sync.SyncAuthManager    INFO    Unable to fetch keys (master-password locked?), so aborting token fetch
1693832313542    Sync.SyncAuthManager    INFO    Failed to fetch the cluster URL: Error: Can't fetch a token as we can't get keys(resource://services-sync/sync_auth.sys.mjs:386:13) JS Stack trace: _fetchTokenForUser@sync_auth.sys.mjs:386:13
1693832313543    Sync.ErrorHandler    ERROR    Sync encountered an error: Error: Can't fetch a token as we can't get keys(resource://services-sync/sync_auth.sys.mjs:386:13) JS Stack trace: _fetchTokenForUser@sync_auth.sys.mjs:386:13
1693832313543    Sync.SyncScheduler    DEBUG    Client count: 0 -> 7
1693832313543    Sync.SyncScheduler    DEBUG    Next sync in 600000 ms. (why=reschedule)
1693832313546    Sync.Telemetry    WARN    Failed to set sync identifiers in the deletion-request ping: Error: _registerOrUpdateDevice called without a session token
1693832313546    Sync.Service    DEBUG    Exception calling anonymous function: Error: Can't fetch a token as we can't get keys(resource://services-sync/sync_auth.sys.mjs:386:13) JS Stack trace: _fetchTokenForUser@sync_auth.sys.mjs:386:13
1693832313546    FirefoxAccounts    INFO    Generating and persisting encrypted sendtab keys

Alles anzeigen

Code

1693832313547    Sync.LogManager    DEBUG    Flushing file log
1693832313547    FirefoxAccounts    INFO    Can't get keys; no key material or tokens available
1693832313547    FirefoxAccounts    INFO    Can't fetch keys, so unable to determine sendtab keys
1693832313547    Sync.Telemetry    WARN    Failed to set sync identifiers in the deletion-request ping: Error: _registerOrUpdateDevice called without a session token
1693832313548    FirefoxAccounts    TRACE    finished write of json user data - took: 11
1693832313548    FirefoxAccounts    DEBUG    writing secure storage: []
1693832313548    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832313555    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832313556    Sync.LogManager    DEBUG    Log cleanup threshold time: 1692968313556
1693832313557    Sync.LogManager    DEBUG    Done deleting files.
1693832313558    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35 200
1693832313558    Hawk    DEBUG    (Response) /account/status?uid=41c22bb644874ad7a23247a276c31b35: code: 200 - Status text: OK
1693832313558    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3558
1693832313558    FirefoxAccounts    INFO    account status: needs reauthentication
1693832313558    FirefoxAccounts    DEBUG    _updateAccountData with items: ["authAt","sessionToken","oauthTokens","profileCache","encryptedSendTabKeys","keyFetchToken","unwrapBKey","scopedKeys"]
1693832313559    FirefoxAccounts    DEBUG    writing plain storage: ["email","uid","verified","device"]
1693832313559    FirefoxAccounts    TRACE    starting write of json user data: ["email","uid","verified","device"]
1693832313559    FirefoxAccounts    DEBUG    Notifying observers of fxaccounts:statechange
1693832313559    Sync.SyncAuthManager    DEBUG    observed fxaccounts:statechange
1693832313559    Sync.Browser    ERROR    Refreshing device list failed.: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313561    FirefoxAccounts    TRACE    finished write of json user data - took: 2
1693832313561    FirefoxAccounts    DEBUG    writing secure storage: []
1693832313561    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832313567    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832313568    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35 200
1693832313568    Hawk    DEBUG    (Response) /account/status?uid=41c22bb644874ad7a23247a276c31b35: code: 200 - Status text: OK
1693832313568    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3568
1693832313568    FirefoxAccounts    INFO    account status: needs reauthentication
1693832313568    FirefoxAccounts    DEBUG    _updateAccountData with items: ["authAt","sessionToken","oauthTokens","profileCache","encryptedSendTabKeys","keyFetchToken","unwrapBKey","scopedKeys"]
1693832313569    FirefoxAccounts    DEBUG    writing plain storage: ["email","uid","verified","device"]
1693832313569    FirefoxAccounts    TRACE    starting write of json user data: ["email","uid","verified","device"]
1693832313569    FirefoxAccounts    DEBUG    Notifying observers of fxaccounts:statechange
1693832313569    Sync.SyncAuthManager    DEBUG    observed fxaccounts:statechange
1693832313569    FirefoxAccounts    WARN    handling invalid token error: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313569    FirefoxAccounts    INFO    checking account status...
1693832313569    Services.Common.RESTRequest    DEBUG    GET request to https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35
1693832313571    FirefoxAccounts    TRACE    finished write of json user data - took: 2
1693832313571    FirefoxAccounts    DEBUG    writing secure storage: []
1693832313571    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832313577    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832313774    Services.Common.RESTRequest    DEBUG    GET https://api.accounts.firefox.com/v1/account/status?uid=41c22bb644874ad7a23247a276c31b35 200
1693832313774    Hawk    DEBUG    (Response) /account/status?uid=41c22bb644874ad7a23247a276c31b35: code: 200 - Status text: OK
1693832313774    Hawk    DEBUG    Clock offset vs https://api.accounts.firefox.com/v1: -3774
1693832313774    FirefoxAccounts    INFO    account status: needs reauthentication
1693832313774    FirefoxAccounts    DEBUG    _updateAccountData with items: ["authAt","sessionToken","oauthTokens","profileCache","encryptedSendTabKeys","keyFetchToken","unwrapBKey","scopedKeys"]
1693832313774    FirefoxAccounts    DEBUG    writing plain storage: ["email","uid","verified","device"]
1693832313774    FirefoxAccounts    TRACE    starting write of json user data: ["email","uid","verified","device"]
1693832313774    FirefoxAccounts    DEBUG    Notifying observers of fxaccounts:statechange
1693832313774    Sync.SyncAuthManager    DEBUG    observed fxaccounts:statechange
1693832313774    FirefoxAccounts    ERROR    Background refresh of profile failed: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313775    FirefoxAccounts    ERROR    Background refresh of profile failed: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313775    FirefoxAccounts    ERROR    Background refresh of profile failed: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313775    FirefoxAccounts    ERROR    Background refresh of profile failed: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313775    FirefoxAccounts    ERROR    Background refresh of profile failed: {"code":401,"errno":110,"error":"Unauthorized","message":"The authentication token could not be found","info":"https://mozilla.github.io/ecosystem-platform/api#section/Response-format"}
1693832313777    FirefoxAccounts    TRACE    finished write of json user data - took: 3
1693832313777    FirefoxAccounts    DEBUG    writing secure storage: []
1693832313777    FirefoxAccounts    TRACE    starting write of user data to the login manager
1693832313783    FirefoxAccounts    TRACE    finished write of user data to the login manager
1693832561886    FirefoxAccounts    DEBUG    FxAccountsWebChannel message received: fxaccounts:fxa_status
1693832561887    FirefoxAccounts    DEBUG    fxa_status received
1693832561887    FirefoxAccounts    DEBUG    service: sync
1693832561887    FirefoxAccounts    DEBUG    is private browsing: false
1693832563032    FirefoxAccounts    DEBUG    FxAccountsWebChannel message received: fxaccounts:loaded
1693832563033    FirefoxAccounts    WARN    Unrecognized FxAccountsWebChannel command: fxaccounts:loaded
1693832564487    FirefoxAccounts    DEBUG    FxAccountsWebChannel message received: fxaccounts:can_link_account
1693832564488    FirefoxAccounts    DEBUG    FxAccountsWebChannel response: {"command":"fxaccounts:can_link_account","messageId":"16938325644862","data":{"ok":true}}
1693832600768    FirefoxAccounts    DEBUG    FxAccountsWebChannel message received: fxaccounts:login
1693832600768    FirefoxAccounts    DEBUG    Webchannel is logging a user in.
1693832600770    FirefoxAccounts    DEBUG    setSignedInUser - aborting any existing flows
1693832600770    Sync.Engine.Clients.Tracker    DEBUG    client.name preference changed
1693832600770    FirefoxAccounts    DEBUG    Unsubscribing from FxA push.
1693832600772    FirefoxAccounts    DEBUG    FxAccountsPush loading service
1693832600772    FirefoxAccounts    DEBUG    FxAccountsPush initialized
1693832600772    FirefoxAccounts    TRACE    FxAccountsPushService unsubscribe
1693832600890    Sync.SyncScheduler    DEBUG    Global Score threshold hit, triggering sync.
1693832600891    Sync.Service    DEBUG    User-Agent: Firefox/117.0 (Windows NT 10.0; Win64; x64) FxSync/1.119.0.20230824132758.desktop
1693832600892    Sync.Service    INFO    Starting sync at 2023-09-04 15:03:20 in browser session fvPkwMCKpwXL
1693832600892    Sync.SyncScheduler    DEBUG    Clearing sync triggers and the global score.
1693832600894    Sync.Status    INFO    Resetting Status.
1693832600894    Sync.Status    DEBUG    Status.service: success.status_ok => success.status_ok
1693832600895    FirefoxAccounts    INFO    Can't get keys; no key material or tokens available
1693832600895    Sync.SyncAuthManager    INFO    Unable to fetch keys (master-password locked?), so aborting token fetch
1693832600895    Sync.SyncAuthManager    INFO    Failed to fetch the cluster URL: Error: Can't fetch a token as we can't get keys(resource://services-sync/sync_auth.sys.mjs:386:13) JS Stack trace: _fetchTokenForUser@sync_auth.sys.mjs:386:13
1693832600896    Sync.ErrorHandler    ERROR    Sync encountered an error: Error: Can't fetch a token as we can't get keys(resource://services-sync/sync_auth.sys.mjs:386:13) JS Stack trace: _fetchTokenForUser@sync_auth.sys.mjs:386:13
1693832600896    Sync.SyncScheduler    DEBUG    Next sync in 600000 ms. (why=reschedule)
1693832600899    Sync.Service    DEBUG    Exception calling anonymous function: Error: Can't fetch a token as we can't get keys(resource://services-sync/sync_auth.sys.mjs:386:13) JS Stack trace: _fetchTokenForUser@sync_auth.sys.mjs:386:13
1693832600899    FirefoxAccounts    INFO    Generating and persisting encrypted sendtab keys

Alles anzeigen

MichiKo

Grüß dich,

Danke in erster Linie für deine Schnelle Antwort!
Ich prüf das gleich mal mit den Proxy und den GPO, Es gibt einen Server im Rechenzentrum, kann evtl. damit zusammenhängen.
Anderweitige Sicherheitssoftware ist nicht im Einsatz, Auf jeden Fall nicht auf den lokalen Arbeitsplätzen.

nein, success-sync-...txt - Dateien gibt es nicht. die 3 gesendeten logs sind die einzigen die im Log Verzeichnis derzeit zu finden sind.

hab das Add-on noch nicht installiert/getestet.

.DeJaVu

Eine success-txt hat es hier auch nicht gegeben, mir sind die nur in der Nightly aufgefallen, und da gab es allein heute 10 Stück innerhalb 1.5 Stunden. Insgesamt erheblich mehr davon als error-txt. Könnte Nightly-spezifisch sein.

PS ich bin kein Entwickler noch sonst was bei Firefox, eher trial&error und viel lesen, vor allem hier im Forum

Wenn, wie neulich, Sync (in Firefox Beta, eigenes Profil) komplett versagt hat, obwohl angemeldet, wurde das Profil geputzt, bis es wieder gepasst hat. Funktioniert immer noch.